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Mixed review. Some good, some bad.

Customer Support
2
Quality customer support?
Ease of Use
3
Was the tool relatively easy for your team to adopt and use?
Uptime and Reliability
4
Does the system have good uptime and reliability?
Analytics and Reporting
3
Average: 3 (1 vote)
Are the reporting and analytics tools powerful and easy to use?
Web and Mobile Interfaces
3
Average: 3 (1 vote)
Are the user interfaces easy to use?
Database & Marketing
3
Average: 3 (1 vote)
Does the software offer easy customer collection and communication tools?
Overall Value
3
Average: 3 (1 vote)
Overall value of the product to your business?
Primary Job Function: 
Owner
Years Using the Product: 
Less than 1 year

The software is performing quite well. However, somewhat disappointed in the delivery of promised services, such as web page management and accessible and responsive service questions. Quickbooks integration hasn't automated as expected or promised.