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My review

Customer Support
4
Quality customer support?
Ease of Use
4
Was the tool relatively easy for your team to adopt and use?
Uptime and Reliability
5
Does the system have good uptime and reliability?
Analytics and Reporting
4
Average: 4 (1 vote)
Are the reporting and analytics tools powerful and easy to use?
Web and Mobile Interfaces
0
No votes yet
Are the user interfaces easy to use?
Database & Marketing
0
No votes yet
Does the software offer easy customer collection and communication tools?
Overall Value
3
Average: 3 (1 vote)
Overall value of the product to your business?
Primary Job Function: 
Owner
Years Using the Product: 
5+ years

We've been with them 18 years but given the changes in the marketplace I'm thinking about looking. We've been successful so far but am afraid it won't be enhanced.