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Software Feedback

Customer Support
5
Quality customer support?
Ease of Use
3
Was the tool relatively easy for your team to adopt and use?
Uptime and Reliability
3
Does the system have good uptime and reliability?
Analytics and Reporting
2
Average: 2 (1 vote)
Are the reporting and analytics tools powerful and easy to use?
Web and Mobile Interfaces
2
Average: 2 (1 vote)
Are the user interfaces easy to use?
Database & Marketing
3
Average: 3 (1 vote)
Does the software offer easy customer collection and communication tools?
Overall Value
2
Average: 2 (1 vote)
Overall value of the product to your business?
Primary Job Function: 
Owner
Years Using the Product: 
5+ years

IBS does the job, but crashes frequently and provides little value. The reporting and integration features are minimal.